Customers using the Professional version of realvirtual can access the User Hub, an in-app tool to manage your license, download updates, and activate the UPM registry.
The User Hub has four tabs: News, Login, Downloads, and Packages.
Access the User Hub from the Unity main menu:
Tools > realvirtual > User Hub
Or via the realvirtual toolbar dropdown in the editor toolbar.
The Login tab offers two login methods, selectable at the top:
Use this method if you purchased realvirtual directly or via the Unity Asset Store:
Select Invoice + ZIP as the login method
Enter your Invoice Number — a realvirtual invoice or Unity Asset Store invoice number
Enter your Billing ZIP Code — required for realvirtual invoices, leave empty for Unity Asset Store invoices
Enter your Email address
Check the License Agreement checkbox
Click Login
Use this method if you received a Partner Key (PK-XXXX-XXXX-XXXX) or a Temporary Code (SUB-XXXX-XXXX-XXXX-XXXX) from your sales partner or license administrator:
Select Temporary License Key as the login method
Enter your key or code in the Code field
Enter your Email address
Click Login
Your license activates immediately. Keys and codes track concurrent sessions — when you close Unity, your seat is freed for others.
Temporary codes are generated by your license administrator via the Customer Portal. Partner Keys are provided by your sales partner.
Once logged in, the Account Status shows You are logged in in green.
The Downloads tab lists all packages available for your license. Click Refresh to update the list.
Available packages include:
UPM packages (.tgz) — For Unity 6 projects (e.g., io.realvirtual.professional, io.realvirtual.starter)
Legacy packages (.unitypackage) — For older Unity versions
Archived versions — Previous releases for backward compatibility
Click Download next to any package to download it.
This feature was added in realvirtual 6.3.
The Packages tab manages the realvirtual UPM scoped registry for automatic package updates.
After logging in, click Activate Registry to configure the realvirtual scoped registry in your project. Once active, the status shows Active in green along with the current channel.
Select a Channel:
Stable — Production-ready releases
Beta — Early access to upcoming features
Click Check for Updates to see if newer versions are available on the registry.
Shows the latest package versions available on the registry. Click Release Notes to open the full release notes in your browser.
Once the registry is activated, realvirtual packages also appear in Window > Package Manager under "My Registries" and can be updated like any other UPM package.
The News tab displays release notes and information about new features for each version. It appears automatically once when you start the Unity Editor.
Each release entry includes a summary of new features, improvements, and bug fixes along with a Release Notes button linking to the full documentation.
Customer Portal — Web-based license management, temporary code generation, and invoice access at download.realvirtual.io
Last updated
