Login & Download Updates (Pro)

Customers using the Professional version of realvirtual can access the User Hub, an in-app tool to manage your license, download updates, and activate the UPM registry.

The User Hub has four tabs: News, Login, Downloads, and Packages.

Opening the User Hub

Access the User Hub from the Unity main menu: Tools > realvirtual > User Hub

Or via the realvirtual toolbar dropdown in the editor toolbar.

The Login tab offers two login methods, selectable at the top:

Invoice + ZIP

Use this method if you purchased realvirtual directly or via the Unity Asset Store:

Select Invoice + ZIP as the login method
Enter your Invoice Number — a realvirtual invoice or Unity Asset Store invoice number
Enter your Billing ZIP Code — required for realvirtual invoices, leave empty for Unity Asset Store invoices
Enter your Email address
Check the License Agreement checkbox
Click Login

Temporary License Key

Use this method if you received a Partner Key (PK-XXXX-XXXX-XXXX) or a Temporary Code (SUB-XXXX-XXXX-XXXX-XXXX) from your sales partner or license administrator:

Select Temporary License Key as the login method
Enter your key or code in the Code field
Enter your Email address
Click Login

Your license activates immediately. Keys and codes track concurrent sessions — when you close Unity, your seat is freed for others.

Temporary codes are generated by your license administrator via the Customer Portal. Partner Keys are provided by your sales partner.

Once logged in, the Account Status shows You are logged in in green.

Downloads

The Downloads tab lists all packages available for your license. Click Refresh to update the list.

Available packages include:

UPM packages (.tgz) — For Unity 6 projects (e.g., io.realvirtual.professional, io.realvirtual.starter)
Legacy packages (.unitypackage) — For older Unity versions
Archived versions — Previous releases for backward compatibility

Click Download next to any package to download it.

One-Click Install

This feature was added in realvirtual 6.3.5 (Professional).

UPM packages (.tgz) additionally show an Install button. Click it to download the package and install it directly into the open project — no manual Package Manager → Add package from tarball step needed. The status line below the file list shows the download progress and the installation result.

The package is installed as a local tarball in your project's Packages folder. If you use the UPM registry (see below), activating the registry switches the package back to registry-based updates.

When installing realvirtual for the first time into a project, install io.realvirtual.starter before io.realvirtual.professional.

Packages

This feature was added in realvirtual 6.3.

The Packages tab manages the realvirtual UPM scoped registry for automatic package updates.

UPM Registry

After logging in, click Activate Registry to configure the realvirtual scoped registry in your project. Once active, the status shows Active in green along with the current channel.

Select a Channel:

Stable — Production-ready releases
Beta — Early access to upcoming features

Installed Packages

Click Check for Updates to see if newer versions are available on the registry.

What's New

Shows the latest package versions available on the registry. Click Release Notes to open the full release notes in your browser.

Once the registry is activated, realvirtual packages also appear in Window > Package Manager under "My Registries" and can be updated like any other UPM package.

Updates Behind Corporate Proxies

This feature was added in realvirtual 6.3.5 (Professional).

Some corporate networks use TLS-inspection proxies that replace server certificates with a company-internal certificate. The Unity Package Manager validates certificates against its own certificate store, so registry updates can fail with a certificate error even though the realvirtual registry certificate is valid.

The User Hub handles this automatically: when a package update fails with a certificate or network error, it downloads the package directly using the operating system trust store, saves it as a tarball in your project's Packages folder, and installs it from there. The status line shows the download progress. No manual steps are required — just click Update as usual.

After a fallback installation, the package is referenced as a local tarball in your manifest.json. As soon as the registry is reachable again (for example after your IT adds an exception), click Activate Registry to switch the package back to registry-based updates.

For a permanent solution, ask your IT department to exclude download.realvirtual.io from TLS inspection — the same exception commonly configured for npm or NuGet registries.

News

The News tab displays release notes and information about new features for each version. It appears automatically once when you start the Unity Editor.

Each release entry includes a summary of new features, improvements, and bug fixes along with a Release Notes button linking to the full documentation.